Sunday, November 1, 2009

Airline Boots Mother and Unruly Child Off Flight; Fortunately, It Was BEFORE They Took Off

A mother and her cranky 2-year old son were ousted from a Southwest Airlines flight from Amarillo, TX, bound for San Jose, CA this past week when the crew determined that the pair constituted a threat to the other passengers, who were all Silicon Valley yuppies and did not wish to be disturbed on their trip home as they sipped their lattes, nibbled their granola bars and listened to the song stylings of Kenny G and David Benoit.

The child, saying inflammatory things like "Go, plane, go" and "I want Daddy" (as opposed to "Die, infidels, die" or "Do you mind if I ignite the explosives hidden in my shoe so I can blow us all to kingdom come?"), so infuriated the crew that the aircraft excused itself from the takeoff queue and returned to the gate to deal with, in the words of the intrepid captain, "a passenger issue." Imagine the mother's surprise when she found out that she and her 2-year old were the "issue" and hustled unceremoniously off the airplane, probably to the raucous applause of the rest of the passengers, who then all bitched and moaned because the delay meant that they would now be arriving late in San Jose.

Mom was told by the flight attendant, "We just can't tolerate that for two hours."

"He'll be fine once we take off,'' the mother remembers insisting.

"We've heard that before,'' the flight attendant told the mother.

Southwest's official position was that the disruption by the child prevented the passengers from hearing the safety instructions from the crew. Actually, Southwest is noted for allowing its flight attendants to turn the instruction speech into a comedy monologue and the attendant on Flight 637 was incensed because he was going to try out some new material on Monday's flight.

Southwest has since apologized to the mother and will issue her a $300 travel voucher.

For Delta Airlines.

For a counterpoint to this story, go here.

Bags Fly For Free On Southwest,

Crying Children Don't Fly At All


  1. Come now... I'm sure there must have been room in the overhead compartment...

  2. There was, Bluz, but the crew determined that they were not soundproof. And the two dogs and the ferret in the baggage hold voted against "Whiny" riding down there with them, as well.

  3. The airlines just get sillier and more shameful by the minute. At what point is it all just going to get too much to take. I keep thinking back to all the old cartoons that presented flight attendants as airheaded imbeciles. Turns out they had it right. A little power has gone straight to their heads and apparently there is nothing else in there to counterbalance it.